How to Change Your Multi-Factor Authentication (MFA) Settings

Multi-factor authentication (MFA) codes help protect your account.

By default, MFA codes are sent to your email when the feature is enabled.

If you would rather have them sent via SMS to your mobile device instead:

  1. Click the hamburger icon at the top right corner of the page.
  2. In the dropdown menu, click Multi-Factor Authentication.
  3. Select SMS.
  4. Click Set Phone Number.
  5. Enter your preferred mobile phone number to receive MFA SMS messages. Be sure to add the country code and area code.
  6. Click Set.

Note: If multi-factor authentication is not prompted upon login, then your Fund Manager has not turned this feature on for your portal and you will not see these options listed.

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