If a Communication has been scheduled to send in the future, it can be canceled on the Edit Campaign page.
Steps
- Navigate to the Document Package Details page the Communication is for.
- Find the Communication that needs to be canceled and click the pencil icon.
- Scroll to find the Communication that needs to be canceled.
- Click the red Cancel button.
- Click Confirm.
- The emails will be canceled.
- The Communication will receive a Rejected status and will be editable and able to be resubmitted for review on the Campaign Edit page.