How to Reschedule a Communication or Reminder

If a Communication or Reminder has been scheduled to send in the future, it can be rescheduled on the Edit Campaign page.

Steps

1. In the left navigation menu, click ‘Portal Uploads’.
2. Find the relevant Document Package or Communication, then click it to access its Document Package Details page.
3. Find the Communication/Reminder that needs to be rescheduled and click the pencil icon.
4. Scroll to find the Communication/Reminder that needs to be rescheduled.
5. Click the ‘Reschedule’ button.
6. Click on the date and select a date from the calendar overlay.
7. Click ‘Okay’.
8. Click ‘Confirm’.
9. The Communication/Reminder will be sent on the new date at 9:00AM EST.