How to Cancel a Communication or Reminder

If a Communication or Reminder has been scheduled to send in the future, it can be canceled on the Edit Campaign page.

Steps

1. Navigate to the Document Package Details page of which the Communication/Reminder is for.
2. Find the Communication/Reminder that needs to be canceled and click the pencil icon.
3. Scroll to find the Communication/Reminder that needs to be canceled.
4. Click the red ‘Cancel’ button.
5. Click ‘Confirm’.
6. The emails will be canceled. 
7. The Communication/Reminder will receive a ‘Rejected’ status and will be editable and able to be resubmitted for review on the Campaign Edit page.