Before a record is submitted for review, it can be saved as a draft and returned to later. Records can only be drafted before the record is submitted for review; after the initial submission for review, the record must be submitted for review again in order for a change to be saved.
Steps
- On the left navigation menu click the ‘CRM’ tab.
- Click the ‘Create Record +’ button in the top right.
- Select a record association.
- Satisfy the required fields for the association.
- In the right corner, click ‘Save as Draft’.
- Click ‘Confirm’.
- The record will be saved as a Draft and can be found on the CRM Records page.