How to use Multi-Factor Authentication

Multi-Factor Authentication (MFA) can be configured by an Admin in General Settings. By enabling Multi-Factor Authentication, all users will be required to authenticate their identity using SMS or email.

To Turn on MFA

1. As an Admin, click the Settings Gear.
2. In the dropdown menu, click ‘General Settings’.
3. In the navigation menu, click ‘Multi-Factor Authentication’. 
4. Click ‘Enable Multi-Factor Authentication’.
5. By default, both SMS and Email will be checked. Unchecking one of the boxes will force users to receive the code either by email or SMS.

To Turn off MFA

1. As an Admin, click the Settings Gear.
2. In the dropdown menu, click ‘General Settings’.
3. In the navigation menu, click ‘Multi-Factor Authentication’. 
4. Click ‘Disable Multi-Factor Authentication’.